Shipping
UAE: Standard
2–4 business days. Complimentary on all orders.
UAE: Express
Next business day. Available for orders placed before 12:00 PM GST.
GCC Countries
4–7 business days. Complimentary on orders above AED 500.
International
7–14 business days. Rates calculated at checkout. Duties and taxes are the responsibility of the recipient.
Returns
Return window
14 days from the date of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached.
How to return
Email support@cadenzaclothing.com with your order number. We'll arrange a collection or provide a return label within 24 hours.
Refunds
Processed within 5–7 business days of receiving the return. Refunded to the original payment method.
Exchanges
We offer size exchanges on all in-stock items. Email us and we'll handle it.
Final sale
Items marked as final sale are not eligible for return or exchange.
Damaged or incorrect items
If you receive a damaged or incorrect item, contact us within 48 hours of delivery at support@cadenzaclothing.com. We will resolve it immediately.